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i-Inform™ Application Suite
The i-Inform application suite delivers real-time information and content applications across a variety of devices, including TVs, PCs, and mobile and landline phones.
Service providers can send proactive customer care messages that reduce costs and improve customer satisfaction by informing subscribers in real time about service maintenance, new products and channel line-ups. They can also offer personalized content alerts such as relevant news, sports and weather information, along with access to local directories and classifieds, combined with local or national advertising and promotional content. And all of this can be supported with the i5 CSP’s i-Click™ (click-to-call) functionality that enables users to take action in real-time.
i-Inform applications include the following:
Proactive Customer Care Notifications
- Drive customer satisfaction and loyalty
- Reduce call center activity and marketing costs
- Inform subscribers of new services and programming updates
- Notify subscribers of planned or unplanned service outages, with ability to reach variety of subscriber devices
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Personalized Content Alerts
- Opt-in to receive range of Web-based content, including news, sports and weather alerts
- Targeted advertising
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For more detailed information about Integra5's i-Inform application suite, contact us. |
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